Refund & Exchange Policy

At AK Digital Store, we take great pride in delivering top-tier digital products, templates, and courses.

1. Nature of Digital Goods

Because our products are intangible, irrevocable digital goods (downloadable ZIP files, Canva links, PDF guides, and Google Drive video vaults), all sales are generally final once access has been unlocked and downloaded.

2. Eligible Refund Conditions

We will issue a full refund or product exchange in the following verified circumstances:

• Defective or Corrupted File: If a downloadable file is corrupted or missing parts and our technical team cannot provide a working replacement within 24 hours.
• Accidental Duplicate Payment: If you were charged twice for the same product order.
• Incorrect Product Delivered: If the product received is fundamentally different from the stated description.

3. How to Request Support

If you encounter any difficulty with your purchased asset, please message our support team on WhatsApp at +923499121823 with your Order Number and issue details. We resolve 99% of access queries within minutes!